Account and security
Keep your Drasken Cloud account safe — passwords, two-step sign-in with recovery codes, active sessions, sign-in emails, and closing your account.
Your account settings are in the account menu (your avatar): Profile, Security and sessions and Notifications. Turn on two-step sign-in so a code from your authenticator app is needed as well as your password, and save your recovery codes somewhere safe.
How do I turn on two-step sign-in?
- Open Security and sessions from the account menu.
- Start two-step sign-in and confirm your password.
- Scan the QR code with an authenticator app (any app that shows 6-digit codes).
- Save your 10 recovery codes — Copy or Download them — and select I've saved them.
From then on, after your password you enter the 6-digit Authentication code from the app.
What if I lose my phone?
On the sign-in page, choose Lost your phone? Use a recovery code and enter one of your recovery codes. Each code works once. Afterwards, create New recovery codes under Security and set up your new phone.
How do I change my password?
Under Security, select Change password. Passwords need at least 12 characters, with letters plus a number or a symbol. Forgot it? Use Forgot password? on the sign-in page: the reset link works once, for an hour, and every other device is signed out when you set the new password.
How do I see where I'm signed in?
Security → Active sessions lists your sessions. Sign out ends one; Sign out all other devices ends every session but this one. Recent sign-ins lists your latest sign-ins.
Which emails will I get?
Under Notifications: New sign-in emails can be turned off; Security changes (password, two-step sign-in,
email address) can't be. Account and security email comes from no-reply@accounts.draskencloud.com.
How do I change my email address?
Profile → Change email, with your password. We send a confirmation link to the new address; it works for 24 hours.
Can I download or delete my data?
Profile → Download my data gives you a copy of your account's data. Close my account (with your password) signs you out everywhere and removes you from every organisation; it can't be undone. If you are the only owner of an organisation, hand it on or delete it first.
Can I choose a dark theme?
Yes: Profile → Appearance: Light, System or Dark.
Last updated on